Communications
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The Communication Module is a fully integrated CRM
At PX4 we never tire in our quest to make PX4 the best it can possibly be. We listen to our customers and are constantly improving our products and are also always on the lookout for new features and functionality for the benefit our community of valued clients. The Communication Module is no exception.
The Communication Module is another powerful tool in the PX4 bag of tricks. There is no tenement management software product on the market that we’re aware that has a fully integrated, function-rich CRM.
The Communication Module features include:
- Easy access to a Communication record summary via the Communication Console
- The ability to add and track a Communication Action
- Communication categories and types managed via the Administration Portal
- All Communication records listed on the one page, easily searchable and reportable
- Dynamic lists
- The ability to create or link to one or more Authorities, Agreements, Land Parcels, Objections Projects, Stakeholders, Contacts, or other Communication Record
- Facility to create a complete Communication record by:
- Category (i.e. complaint, query)
- Type (i.e. phone call, letter, email)
- Communication date and start/end time
- Entering a communication subject (summary)
- Entering communication details
- Adding a related document.
- The ability to view communication details
- Incorporation of push notifications
- Communication reporting.
The list goes on…
but best of all, and worth repeating, is that just like all of PX4’s tools you can link a Communications record to everything else.
If you’re not familiar with PX4, arrange a demonstration to see some of PX4’s key functionality for yourself.